Elegant Wood Entertainment Cneter

Customer Service & Sales:

866.794.8861

Delivery Time Estimates

• Provided dates are estimates only
• Actual delivery date and time set-up by your local delivery agent
• Express delivery available on some items, call 866.794.8861 x 1003 (M-F 9am – 6pm PST)
• Local delivery agent can hold an order for up to 30 days without incurring additional storage charges

Our Pricing Philosophy:

We at Furniture From Home believe in everyday value and exceptional service. Our pricing is very stable year to year. In the event that an item that you have recently purchased goes "on sale" simply let us know within 60 days of your receipt of the item and we'll send you a check for the difference. Thank you for your business.

Return Guarantee:

If you are not satisfied with your purchase within the first 30 days of receipt, contact us, we’ll pick-up your order from your home. The cost of returning is a flat rate of 25% and will be deducted from your refund.*

*Returns not accepted on international orders. We don’t accept returns of orders $10,000 or more.

1 Year Warranty:

At Furniture From Home we guarantee that your product is protected against manufacturers defects for at least one year. If your product develops defects within the first year of normal use, we’ll either fix or replace the item.

Free Shipping Nationwide:

With your purchase of $1,000 or less you get automatically upgraded to silver membership status with Furniture From Home. As a silver member you enjoy free shipping nationwide.

Personal Shopping Service:

With your purchase over $10,000 you are upgraded to Designer Membership status with Furniture From Home. As a Designer Member you enjoy all of the benefits of our other Silver, Gold and Platinum members plus the personalized assistance of our personal shoppers. You can think of designer level status as being a member of an exclusive, 5 star concierge service but for furniture related stuff and interior design assistance.

Free In Home Delivery:

With your purchase over $10,000 you are upgraded to Designer Membership status with Furniture From Home. As a Designer Member you enjoy all of the benefits of our other Silver, Gold and Platinum members plus the personalized assistance of our personal shoppers. You can think of designer level status as being a member of an exclusive, 5 star concierge service but for furniture related stuff and interior design assistance.

10% Off Your Entire Order:

With your purchase over $5,000 you are upgraded to Platinum Membership status with Furniture From Home. As a Platinum Member you enjoy our free shipping with upgrade to in home delivery and set-up plus we’ll take an additional 10% off of your total order. Welcome to this elite status at our store… and thank you.

Free Shipping + Upgrade to In Home Delivery

With your purchase between $1,000 and $5,000 you get automatically upgraded to Gold Membership status with Furniture From Home. As a Gold Member you enjoy free shipping + free in home delivery and set-up nationwide. (a $250 value… and worth every penny!)

In Home Delivery Service Guarantee:

Our professional, bonded and insured in home delivery furniture specialists will bring your order into the room of your choice and set it up for you. Unlike many competitors who either don’t install or offer you only 15 minutes of “free” set-up; our teams will completely install your new home furnishings in your home. Here is what you can expect:

• A call to pre-schedule a date / time
• In home delivery and set-up
• Boxes and trash taken out of the room