Delivery Area and cost:
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USA Nationwide, free
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Hawaii, additional fees apply
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Puerto Rico, additional fees apply
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Canada, free shipping, taxes and importation duties apply
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Mexico, Discounted shipping; other fees may apply
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International, contact us for a quote
For six years we have been setting a the highest standard** when it comes to delivery:
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Pre-arranged delivery date and time
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Set-up of merchandise*
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No limits to time of set-up*
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Excess trash will be taken out of your home*
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Bonded and insured delivery
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Furniture is insured against shipping damage
For the clients that require special handling contact us for a quote on the following services:
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White gloves at time of delivery
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Booties at time of delivery
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After delivery vacuum
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After delivery detail cleaning of merchandise
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Extra moving blankets to cover floor (marble/wood/carpet)
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Any special requests you may have!
*Some smaller items are shipped using FEDEX, UPS or USPS; these items are not assembled and may need some assembly. The items are clearly marked and a Furniture From Home representative will contact you prior to shipment if an item you purchased is shipped with this service.
**We are proud of having the highest standard for delivery in the industry. If you find a service that is better than ours (at no extra charge) let us know! We relish in setting the bar higher! Feedback@furniturefromhome.com
Shipping Time Frame:
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Shipping times vary please contact us for a quote.
Expedited Delivery:
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Please contact us for a quote.
Our Promise and Guarantee:
Furniture From Home offers the most comprehensive delivery service available online. We use our own contracted trucking and delivery teams which translates to more direct information for our clients and generally quicker turnaround time. We pride ourselves in offering the best delivery service, at no additional charge, online. We promise to treat each order with care and respect. We guarantee that your order arrives in new condition or we will fix or replace it at no charge.
Shipping
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Shipping times vary, please contact us for a quote. *
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Orders over $1,000 free upgrade to in home delivery and set-up (unlimited set-up time)
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Expedited delivery is available: Call toll free 866-794-8861 (option 3)
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International Shipping available. Please email: ps@furniturefromhome.com
Returns
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30 Day Return Policy
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Cost of returns is simple: 25% of the cost of the item being returned
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We pick up your merchandise.
Customer Service
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Located in the USA
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Hours: 9am - 5pm PST M-F
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Service@furniturefromhome.com
Product Warranty
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All product covered with at least a 1 year Furniture From Home warranty**
*Please contact us toll free 866-794-8861 (option 3) for a shipping/delivery estimate.
**Some products have more than a year warranty.
"The men showed up on time, were very courteous and efficient. It took two of them about 1.5 hours to assemble my bed and dresser. They took all their trash with them. They put the furniture exactly where I asked them to. The furniture arrived in excellent condition and is gorgeous. I am very happy with my whole experience from ordering through delivery. Thank you." -- Melissa, New Jersey
