Thank you so much for your help.Because of your kindness and wonderful customer service I have just ordered the King size bed and 2 nightstands of item # 243. I am looking forward to seeing this beautiful product and having it delivered and installed right in my home. Have a wonderful day and thanks again for all your help.
– Tiffney, Canyon TX
“You sound so personable! It’s like I’m phoning a friend.”
– Jessica, Georgia
Thanks for the personal touch. It was so good to call and get you instead of some computer. I’m looking forward to seeing the desk. It looks great on the web-site and I’m sure even better in reality. Thanks again
— Larry, Delaware
I am in the marketing and advertising business and I am mostly disappointed when asking for info from on line stores… You were a shining example of how things should be handled… great job
— Ed, Texas
It should be noted that your website is phenomenal. It’s attractively laid out, and the testimonials are great. This was a perfect lead-in to the friendly support I’ve gotten each time that I called your company. My hat is off to you…keep up the good work!
–S., Westborough, MA
Furniture From Home was a total pleasure to work with. They handled our customer service with care and our order was expedited. Thank you Furniture From Home!
–Kathy J., Newport Beach, CA
Furniture From Home made our purchase easy and the follow-up was great. We had a small shipping issue which they resolved quickly and painlessly. I would recommend Furniture From Home to my closest friends and family!
–Cindy M., NJ
I am very happy with our purchase with Furniture From Home. The quality is better than expected (for the price) and the service was top notch. I felt comfortable throughout the transaction. I would shop here again.
–Pam N., Pasadena, CA
FurnitureFromHome.com is a pleasure to work with. We have ordered twice from this company and both experiences were awesome. We have recommended you to our friends!
–Tawanda M., Atlanta, GA
I am a Real Estate agent and so I am around furniture and my clients homes ALL OF THE TIME, I know good furniture when I see it. Furniture From Home furnished 3 rooms in our newest home and I LOVE our new furniture. Thanks FurnitureFromHome.com!
–Michelle, A., Beverly Hills, Ca.
I was contrasting the treatment we got from Furniture From Home and this other company where we ordered a King size bed. The other companies “king size bed” didn’t fit our King size mattress and they wouldn’t accept returns or exchange it… Furniture From Home on the other hand has a fair return policy (though we kept their furniture) and will always get plugs from us. You are awesome Milan, Thank you! Thank you! Thank you!!
–LaDonna, Larry, Lex(12 years), Lilli(7 years), LaMonte(2 years), Fresno, CA. (This customer comment was hand written on a home made card, signed by each person in the family… including Larry and the four kids… each child wrote a little side thank you. We love this sort of feedback! Thank you LaDonna and Family!) Our return policy truly is the easiest and least costly on the internet (in our industry,) check it out and compare!
Thanks again for the extra mile you went and the personal touch you added to our furniture purchase months ago. You are so-o-o “there” with your customers.
–A. Fresno, CA.
Thank you for making our move so easy! For anybody moving to a new home from out of state, I totally recommend Furniture From Home’s services! They will have the furniture ready for delivery the same week you move into your new home!
–James, M. Miami, FL
A+++++++++++++++ All the way! Fast delivery; Great quality furniture; friendly and trained staff & great follow-up to after the purchase needs! A++++ & Thank you!
–Nate, M. Dallas, TX.
Excellent quality, item as described and pictured, great communication! A++++++ I will keep Furniture From Home in my favorites!
–Penelope, E. Austin, TX.
The furniture is more beautiful than I anticipated. The pictures are good; the furniture is actually better!
–Katie, E., Mesa, AZ.
Furniture is better than I expected! I will buy again.
–James, New Jersey
I love it. It fits perfectly in my dining room and just as described. I will be coming back!
–Trish, New York
Excellent service, great value and 5 day delivery. I will be back!
–Jemma, New Jersey
This is my second order with Furniture From Home over the last year. I love the furniture and the service. You guys are great. Thank you.
–Clayton, North Carolina
The men showed up on time, were very courteous and efficient. It took two of them about 1.5 hours to assemble my bed and dresser. They took all their trash with them. They put the furniture exactly where I asked them to. The furniture arrived in excellent condition and is gorgeous. I am very happy with my whole experience from ordering through delivery. Thank you.
–Melissa, New Jersey
Excellent transaction. Bedroom set is beautiful. I highly recommend Furniture From Home. We will be back!
–Heffy, Oregon
Excellent customer service!
–Melissa, Illinois
The delivery went smoothly. The furniture was assembled quickly and my daughter loves her new storage bed. We will be back for more. Thanks!
–T. Collins, Boulder, Colorado
The desk is stunning!!! I can’t stop looking at it. Thank you!
–M. Trenton, New Jersey
Delivery was fast and customer service is the best I have experienced online. We will be shopping with you more. Thank you.
– Carol, Los Angeles
Thank You so much. You listened to what I wanted, and gave much better customer service than any of the furniture stores I’ve been in.
– Carla, North Carolina
We are extremely happy with our purchase online. The large dining room set fits perfectly in our dining room set and the quality is as we expected and BETTER! Our delivery men were very friendly and quick. Overall the decision to buy online has been a pleasure!
– Heather, Orange County
The process of ordering furniture online couldn’t have been easier! Thank you for making our hard decision to buy online, easy! Your efforts from our first phone call to the final delivery were very much appreciated. Thank you.
– Cindy, Miami
We would never have thought to order furniture online; however now that our experience with you was so good, we can’t wait to do it again!
– Patty, Atlanta
I am the type of person who would only make a purchase (especially for something as big as this) only after seeing it. I have never done this before; this is the first time I took such a risk and went for it.
I LOVE THIS SET: The bed, night tables, dresser w/mirror, and chest! This was an absolute steal! I pride myself on being very meticulous and I have to say that I am, very impressed with this set. It has bit of an old world/Victorian feel, yet not too dated–it is elegant and classy. Having this set makes me feel like a princess. BTW: You men would love this piece too.
The service was excellent–both over the phone and with the delivery. The staff was very attentive and had great follow up–I really can’t complain. They were also good at coming up with other suggestions. I even got a couple of friends and relatives checking out this site. I am on my search again for living room pieces this time and will soon order. Yes, I will certainly do it again–I have faith in dealing with furniturefromhome.com!
– Carlene, Chicago
I just wanted to thank the entire team at Furniture from Home. I am often wary of internet purchases, particularly when I can’t see and touch the often substantial investment I’m making in my home, in these challenging financial times, every expenditure must be cautiously considered. My experience exceeded expectation in every way, from first class customer service, timely shipping, and then, to crown the entire adventure, using my new dining room set in my home. The fit and finish, overall quality of construction, luster of the finish, comfort, and virtually every detail was simply perfect, and my standards for such purchases are unusually high. My fiancee simply couldn’t believe this was something I had ordered online. We will definitely be back, I only wish I hadn’t bought a single piece from a traditional overpriced showroom. Lesson happily learned, thank you! G. Donne
— Sherman Oaks, Ca
I just received my sofa today, and it is better than advertised. Your delivery service was on time, friendly, helpful, and did a fantastic job. I saved over $700 by shopping with Furniture From Home, and would heartily recommend them to anyone looking to purchase home furnishings! Thank you for a most pleasant buying experience! Sincerely, John
— Houston, Texas
It was a pleasure speaking with you this morning Veronica. You are a delight! Thank you and I will be checking on the FFH site often to see if the Kovey Road Children’s Loft goes on sale. Thanks again and HAPPY HOLIDAYS!!!!
I’ve never been tweeted before - I’m honored!
I’ll send you a picture once the other bookshelf and the filing cabinet arrive. The desk is amazing!! I am a rock hounder - I finally have a place to display my treasures that really shows off their beauty!!! I swear, it’s almost like walking into a museum. Unbelievable!!! Thanks again for everything - you’ve been great.
—-Sue, KY
I just want to take the time and tell you how happy I am with my purchases. I ordered the item #832 Black Cherry Hardwood Bedroom and it’s goes beyond my expectation! It’s absolutely gorgeous! The carved details of the dresser and heardboard are beautiful. It’s solid hardwood construction and is heirloom quality! I definitely recommend this set and FurnitureFromHome.com to my friends and family for furniture… I would also like to mention the delivery company they did a great job coordinating the delivery of the furniture and the two delivery men who brought it up 3 flights of stairs and assembled my bedroom and dining set were EXECPTIONAL! I wish I knew there names but they were friendly and had the expertise to assemble the fine furniture even though it was the first time dealing with FFH.com. It’s been a great shopping experience!
—- Maisanna, Westborough MA
Thank you very much for all your help. It really made me feel secure in ordering from you… I was telling a friend about your website and she told me that she ordered from you and was very happy. Thanks again,
—- Lori, NH
Oh my goodness Barb…. I am so glad you called…. I am so happy, you have no idea how pleased I am with your company!!! You guys are wonderful, I love my sofa…. love it love it. It is perfect!! And the delivery guy was so professional and clean and he even took all the trash out!!! I am so happy, I can’t wait for my husband to get back from Afghanistan he is going to love it too. I just can’t wait to order again…….
—- Karen, MI
Thank you very much! The reviews about your company do not lie—your customer service is excellent!
—- Evan, Live Chat Customer
Your response has “blown my socks off” … please send this on to your supervisor, (I mean it). It has been some years since I have had this level of a professional response from a sales person concerning a situation and in writing no less. Your company is most fortunate to have you in its employ, you have in fact changed my mind concerning the purchase. Let’s hope the desk in question is still available on Tuesday, if not I will continue to scan Furniture From Home’s inventory selections.
—- Michael, Chicago
Thanks again for all your help and the great customer service you provide.
—- Daniela, HI
They took out all the old bed frame, assembled the new bed frame, and were very neat. All told, I think they were in and out in less than an hour. I will mention furniturefromhome.com to anyone shopping for furniture. It works!
—– Steve, Texas
I am soooooo relieved that someone actually cares about customer service these days!
— Jane, Chicago, IL
Just wanted to thank you so much for your prompt response re: our recent furniture order and delivery. We are most impressed with the quality and comfort of your furniture, as well as the friendly and helpful staff. I would, without reservation, order from Furniture from Home, in the future. Again, my sincere thanks for everything. Sincerely, Mabel
Your delivery team was an excellent example of quick, courteous, efficient service by people who take pride in their work and enjoy working for your company. James Lewis, the driver, and Cornell Marian, the helper, were quite personable, worked every minute, communicated clearly with me about the why’s and how’s I asked, and were just generally nice to have in our home. There was no need to offer to vacuum because the room was completely spotless before they arrived and when they left! What a relief to have my furniture arrive so carefully wrapped and flawless, then put into place so beautifully. Thank you so much for setting such high standards for your employees and the care they take in their jobs. It was a pleasure doing business with you.
Thank you for hiring such a skilled individual. Her assistance is phenomenal and a benefit to your company!
As I sit here at my desk I am a pretty happy camper thanks to your willingness to listen and respond to my concerns. You do a wonderful job and I hope you are acknowledged for your efforts and professionalism at Furniture form Home. – Ginny, PA
Hi Marlene. I just wanted to tell you that I received my chairs today and they are absolutely beautiful! I was very nervous ordering over the internet due to color variations, etc. The wood is a bit darker than what showed on my computer, but the detail is stunning. The chairs are very comfortable as well. The delivery men were very courteous and set the chairs exactly where I wanted them. Thank you again for all of your assistance!– Anne, WI